Terms of Service
Last updated: January 28, 2026
Welcome to Petélle. By accessing our website and making purchases, you agree to be bound by these Terms of Service. Please read them carefully before using our services.
1. General Terms
By using this website, you represent that you are at least 18 years of age or have the consent of a parent or guardian. You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights of others.
2. Products & Pricing
We strive to display accurate product information, including descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, or error-free.
- Prices are subject to change without notice
- We reserve the right to limit quantities
- Colors may vary slightly from images due to monitor settings
- We may cancel orders due to pricing errors or fraud
3. Orders & Payment
When you place an order, you offer to purchase products subject to these terms. We reserve the right to accept or decline any order. Payment must be received before order processing begins.
All payments are processed securely through our payment providers. We do not store your complete payment information on our servers.
4. Shipping & Delivery
Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control. Risk of loss transfers to you upon delivery to the carrier.
5. Returns & Refunds
Please refer to our Returns & Refunds page for our complete return policy. By making a purchase, you agree to the terms outlined in that policy.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Petélle or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
7. User Conduct
You agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
- Upload malicious code or content
- Impersonate another person or entity
8. Limitation of Liability
To the fullest extent permitted by law, Petélle shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
9. Indemnification
You agree to indemnify and hold harmless Petélle and its affiliates from any claims, damages, or expenses arising from your violation of these Terms or your use of our website.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the modified terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
Questions About These Terms?
Contact us at hello@petelle.com