Shipping & Delivery
Carefully packaged, thoughtfully delivered
Every Petélle order is wrapped with care, ensuring your purchase arrives in perfect condition. We partner with trusted carriers to deliver your items safely to your door.
Domestic Shipping
We ship to all 50 US states. Orders are processed within 1-2 business days and ship from our fulfillment center in New York.
- Free standard shipping on orders over $75
- Tracking information sent via email once shipped
- Signature may be required for high-value orders
- PO Boxes accepted for standard shipping only
International Shipping
We're delighted to ship Petélle products worldwide. International shipping rates and delivery times are calculated at checkout based on destination and package weight.
Important Note
International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient.
| Region | Estimated Time | Starting From |
|---|---|---|
| Canada | 7-10 business days | $12.95 |
| Europe | 10-14 business days | $18.95 |
| Australia/NZ | 12-18 business days | $22.95 |
| Rest of World | 14-21 business days | $24.95 |
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information. You can track your package directly through the carrier's website or by visiting your account page on our site.
If you have any questions about your shipment, please don't hesitate to contact us.